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Contact Us

Poker Road is the leader in Rakeback Promotions and we pride ourselves in our commitment to customer service. The Help Center is where to go for answers to any questions you might have when you visit Poker Road. Customer service and satisfaction is an important part of our business, so you can rest assured we are here to help you. In fact, Poker Road is the only rakeback provider to offer true 24/7 customer support. If you have a question, problem, or concern, we are ALWAYS here to help you via the following support options:


We have provided a list of FAQ’s to help answer questions that you may have about Poker Road and how the site works. Please read through them as there is a good chance your you will find them helpful. If you still have questions, feel free to contact us via Email, Live Chat or our Support Forum and we will be happy to assist you.


Poker Road offers advanced Email support to ensure all of your questions are answered. If you are interested in receiving rakeback on a poker site that you have already registered for, please click the “Rakeback on Existing Account” button. If you have a basic question, please refer to our Live Chat support below; otherwise please select the Email button that best describes your inquiry.

Live Chat

For quick answers to basic questions, Poker Road offers live chat support. Please click the button below to contact one of our live representatives who are available for 24/7 assistance. For more advanced questions, we ask that you select from one of the Email buttons above that most accurately describes the nature of your question. We provide chat support in English and Spanish.